Last Updated: July 3, 2026

Who We Are

The Candle Craft Co. (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit our website.

Information We Collect

We may collect the following information when you use our website:

  • Your name
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Payment information (processed securely by our payment providers—we do not store full payment card details)
  • Order history
  • IP address
  • Browser and device information
  • Website usage data collected through cookies and analytics

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate about your purchases
  • Respond to customer service inquiries
  • Improve our website and shopping experience
  • Detect fraud and maintain website security
  • Send promotional emails or newsletters if you choose to subscribe

Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

  • Keep items in your shopping cart
  • Remember your preferences
  • Keep you logged into your account (if applicable)
  • Analyze website traffic and performance
  • Improve our services

You can disable cookies through your browser settings, although some features of the website may not function properly.

Third-Party Services

We may use trusted third-party services to operate our business, including:

  • Payment processors
  • Shipping providers
  • Website analytics services
  • Email marketing platforms

These providers only receive the information necessary to perform their services and are expected to protect your information.

Embedded Content

Our website may include embedded content such as videos, social media posts, or maps. Embedded content from third-party websites behaves as though you visited those websites directly and may collect data according to their own privacy policies.

How We Protect Your Information

We use industry-standard security measures to help protect your personal information from unauthorized access, disclosure, or misuse. While we strive to safeguard your information, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain your information only as long as necessary to:

  • Fulfill your orders
  • Provide customer support
  • Meet legal, tax, and accounting requirements
  • Resolve disputes and enforce our policies

Your Rights

Depending on where you live, you may have the right to:

  • Request access to the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your personal information, where permitted by law
  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: candles@andrewlink.xyz

Website: https://thecandlecraftco.com